You may need to record videos of your screen to show clients how to do stuff or show support staff what is not working properly.
One of the best solutions I’ve found to do this is the software Snag It. The only problem is this piece of handy software costs around AU$65. Tech Smith, the company behind the software, produce a great array of software, so you might be heading in the right direction if you purchase one of their products.
However, because I prefer minimizing my costs, I discovered Tiny Take. The free version records up to 5 minutes of video, which suits me fine, as I am not producing anything longer than that. Tiny Take do offer paid versions of the software, up to $199.95 for 120 minute length videos.
When my need for longer length videos appears, I will head back to Snag It, which does not require a recurring subscription and provides free updates to each update to the major version you purchase.